When I try to start Path of Exile the program opens but when I click ” Play” nothing happens and the computer is not responding. I have already tried to download the game again and I have the latest version .
If you’re getting an error message that says “Unable to connect to the patching server” when trying to run Path of Exile, you might need to do a bit of troubleshooting to get it working right again. Fortunately, it’s not all that hard to fix. Follow these steps and you should be able to get back in the game quicker than you think.
Vlad Constantinescu
VPN expert and privacy advocate
Latest update: 29. April 2023
- PoE is a hack’n’slash MMO that took the place of Diablo III when fans were a little disappointed with Blizzard’s game. You can fight monsters, enjoy great graphics and all this for free.
- Connecting PoE can sometimes be a little tricky. It can fail in the middle of the confirmation process or take a long time.
- If you need the best ping, check out the best VPNs for Path of Exile.
- Visit our Game Center for more guides, reviews, news, tips and tricks.
If you’re already in the game, Path of Exile needs no introduction. This is an excellent release from Grinding Gear Games (GGG) who have fully and correctly embraced the free-to-play model.
PoE is a hack’n’slash MMO that took the place of Diablo III when fans were a little disappointed with Blizzard’s game. In a nutshell: You wake up on an island, find a gun, and start killing monsters.
Unlike Diablo, you can’t learn skills in PoE by selecting your favorites in the menus. No, you have to earn them by raising monsters that drop skill gems. So PoE is also arguably a more complex game than Diablo III.
But we’re not here to debate, although if you’re not a fanboy and don’t care for D3, there’s no question about the choice. PoE is just better. Add in the free-to-play nature of the game, and you have a recipe for a successful release.
PoE cannot connect toswitch server
One of the most annoying things about PoE are the corrections. To be exact, via Steam. Usually the PoE patch file is 3 to 4 GB in size. But when you play PoE on Steam, things change.
First, Steam has no idea how to fix the GPKK file correctly, so it downloads the entire client with the patch. This of course leads to abnormally long waiting times.
However, if you try to install the patch via an offline client, the infamous error message Unable to connect to patching server may appear. There’s also a torrent you can get, but it’s the same as for Steam: It contains the entire package, both the client and the patch.
Due to this mess, you may not be able to install the patch correctly on the game. Therefore, you will not be able to play PoE until you update the game to the latest version.
Troubleshoot PoE errors when connecting to a patch server
1. Using a VPN
- Download private Internet access to your PC
- Put it in place.
- Run it and log in to your account
- Select a server from another region
- Start the PoE installation program
- Try installing the patch for the latest version of the game.
- Check if the problem persists
Private Internet Access is a reliable VPN service offered by Kape Technologies. It can save you a lot of headaches by bypassing PoE problems like packet loss and connection errors, but it can also help you in many other ways.
Private Internet access
Problems with the Path of Exile patch? Privacy impact assessment may be useful.
For example, it gives your privacy a much-needed boost, secures your connection and bypasses geographical restrictions with ease. Keep in mind that even if it’s not a guaranteed solution, investing in a reliable VPN is still a wise decision.
2. Trying to connect PoE via Steam
- Start the Steam client
- Open your library
- Go (if needed) to PoESteam Patch
- Press the Refresh button
- Waiting (takes a long time)
While this isn’t an ideal situation, as we’ve already explained Steam taking its time to deliver a PoE update, it’s safer and perhaps slightly less annoying than a mid-patch failure. Or worse, towards the end of the remediation process.
The best part is that you don’t have to look at it. Just run the update and continue working until it completes. Our advice?
- Upgrade to a high-speed internet subscription
- Use wired connections instead of wireless connections
- Update outdated or defective components in your network.
- Be patient.
3. Downloadtorrent file
Sometimes, especially during major updates, GGG may release torrent files to help players bypass connection errors or timeouts. There is no exact location where you can find these torrent files.
However, you should consult PoE forums and never rely on unofficial sources. So you need to create your own patch file in the torrent. Then perform the following steps:
- Run the torrent file through your favorite torrent client.
- Copy the GGPK file to the PoE installation folder once the download is complete.
- Start the installation program and wait for the update to complete.
Note that GGG sometimes releases patches before the update and asks you to run the installer no earlier than 3 hours before the official launch of the update.
You may be able to connect PoE if you are willing to compromise
Generally, this is not an unsolvable task, even if you encounter various errors when installing the PoE patch. If you’re really determined to do it, you may have to sacrifice speed for stability.
Playing PoE via Steam and upgrading takes a bit more time, but at least it works.
Using a VPN would have also worked well for some users. Finally, you can try installing the patch manually, but then you have to find the source of the torrent file yourself.
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